At Budelas, your satisfaction is a top priority. Most unused, unopened items in original condition and packaging can be returned within 14 days of receipt. Refunds will be issued to your original payment method once the return is approved. Please note that shipping fees are non-refundable, unless the item arrived damaged or defective.
Some items are non-returnable for health and safety reasons, including:
Perishable food (unless damaged or incorrect — report within 48 hours)
Live plants (report issues within 48 hours with photos)
Used/opened toys or accessories, unless defective
Used/opened garden supplies, unless defective
To start a return, email budelasfarmstand@gmail.com with your order details. You'll receive a Return Authorization (RA) and instructions. Customers are responsible for return shipping unless the item is defective.
Refunds are processed within 10–14 business days of receiving and inspecting the item. You may request an exchange if stock is available.
Order cancellations are accepted within 24 hours. After that, a 10% restocking fee applies. Orders not picked up without cancellation are non-refundable.
If you receive a damaged item, please email with photos within 48 hours so we can make it right with a refund or replacement.
For full details, visit our Return, Refund, and Cancellation Policy or email anytime — we’re happy to help.